We are delighted to be partnering with a well-established consultancy organisation to recruit an experienced HR Operations Manager. This is an excellent opportunity to join a growing business with a workforce of approximately 1,000 employees and play a key role in driving operational excellence across the People function.
Reporting to the HR Director and working as part of a collaborative HR team, you will lead the HR Operations function, ensuring the delivery of an efficient, customer-focused service across the entire employee life cycle. This is a highly visible role that will combine people leadership, process improvement and operational governance, making it ideal for someone who enjoys balancing strategic improvements with hands-on delivery.
The RoleLeading a small team, you will be responsible for the day-to-day delivery and continuous improvement of HR operations. You will oversee employee life cycle administration, recruitment coordination, HR systems, people data, reporting and payroll processes, ensuring a high-quality service is delivered to employees and managers across the business.
Key responsibilities will include:
- Leading, coaching and developing the HR Operations team.
- Managing HR administration processes across the employee life cycle.
- Overseeing recruitment administration and supporting hiring activities through your team.
- Building strong relationships with payroll stakeholders to enhance processes, reporting and accuracy.
- Managing HR systems, people data and the production of regular management information and dashboards.
- Overseeing employee benefits administration and supporting the smooth delivery of reward-related processes.
- Driving continuous improvement initiatives, identifying opportunities to streamline and standardise ways of working.
- Ensuring robust governance, compliance and operational controls are maintained across all HR operational activities.
About YouWe are looking for a proactive and organised HR professional with a strong background in HR operations and team leadership.
You will ideally have:
- Proven experience managing HR Operations within a medium-to-large organisation, 1000 + staff.
- Strong knowledge of HR systems, payroll processes, people data and reporting.
- Experience identifying and implementing process improvements that enhance efficiency and service delivery.
- Excellent leadership and stakeholder management skills.
- A customer-focused approach with the ability to balance operational delivery with continuous improvement initiatives.
- Strong organisational skills and attention to detail.
What's in It for You?This is an opportunity to join a successful and evolving consultancy business where the People function plays a central role in supporting growth and organisational effectiveness. You'll have the chance to shape and enhance HR operations while developing and leading a capable and established team.
To find out more about this confidential opportunity, please apply today or contact Hays for a private discussion.
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